GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers. Over a million people use GitHub to build amazing things together. With the collaborative features of GitHub.com, our desktop and mobile apps, and GitHub Enterprise, it has never been easier for individuals and teams to write better code, faster.
Zendesk is the leading cloud-based customer service software solution trusted by over 40,000 organizations worldwide. Companies such as Groupon, Box, and Zappos are using Zendesk to lower costs, raise productivity, and increase customer satisfaction. Loved by both customer service teams and their customers for its beautifully simple interface, Zendesk is easy to try, buy, implement, and use. Zendesk seamlessly integrates all of your support channels including email, web, chat, and social media.
Deploy to as many customer service agents as you need whether it's 5, 50, or 500. Zendesk has been deployed by companies with thousands of agents and with tens of thousands of tickets each day.
Software Intelligence Platform - Full Stack Monitoring
Do it all, within one platform. Raygun gives you a window into how users are really experiencing your software applications. Discover, diagnose & resolve production issues that are affecting end users
Kayako is the unified customer service platform. With Kayako, customer-obsessed businesses get better at delivering effortless customer service experiences.
Full-stack bug and issue tracking for web and mobile apps
High performance error tracking software built for web and mobile application developers within small to large organizations to efficiently find and fix bugs
Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board.
Your team will stay on target with Tracker's continuous, automatic prediction of milestone completion dates, based on historical performance. Most importantly, you'll get the right product to the market, sooner, based on Pivotal Tracker's simple, yet powerful workflow which encourages continuous customer feedback and prioritization on each project you manage.
With this agile application life cycle management tool, increase visibility and collaboration, while creating realistic estimates. The iterative workflow and story management in Pivotal Tracker embodies years of experience by Pivotal Labs on real world client projects.
Pivotal Tracker is available for the iOS platform (iPhone / iPad)
osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.
The project management tool for software development teams.
Accelerate your team with a wiki, a message board, shared files, and other classic collaboration tools, wrapped up into one activity stream, in Assembla
Simplton does away with "critical","high","medium",etc. priorities that plague the current crop of bug and issue trackers and introduces a fresh new bubble up/down concept for ranking. This app will finally get your team off of email once and for all.
Jira Service Desk is service management software that connects IT to your business through fast, accountable resolution of customer requests.
Built on Atlassian’s Jira workflow engine, Jira Service Desk offers a collaborative, agile platform and knowledge base that’s low cost, easy to set up and scale, highly flexible, and features a powerfully-simple user experience.
Reshape what IT means for your business.
SysAid is a leading provider of IT service management (ITSM) solutions that enable IT professionals to manage their IT infrastructures and services with greater ease and efficiency. Over 10,000 organizations are using our intuitive and cost-effective solutions.
FogBugz makes it simple to track your projects. It focuses your team on what needs to be done, and brings schedules back into reality. Capture your tasks, features, and customer requests in a central location, bringing clarity to your development effort.
Software developers need time to work on our code without distractions and interruptions, and once we’re done, we need to know what’s next on the list. It’s pretty straight forward when you’re working independently or on a small team, but as team size increases the ideas of being productive and organized start to be at odds with each other.
At core, we think of software support as post-release software design. The job of the original designer is to imagine how a hoard of different people will respond to a product. Support's job is to allow product development to hear the actual response without being overwhelmed.
ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests
Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.
Usersnap is the #1 bug tracking tool for your browser.
Usersnap creates screenshots of the current browser content. It helps you to communicate effectively about issues and share feedback between developers, customers and everyone involved in a web project.
Usersnap is the #1 bug tracking and feedback tool for every web project.
Yodiz is a simple but comprehensive agile tool with visual boards for Sprints, Releases, Backlog, Epics and Issue management. It has powerful reporting dashboards.
Issue tracking software for help desk and customer service
100% web-based issue tracking software that automatically assigns new issues based on your preferences and SLA's, and accessed via web browser or mobile device.
Help Desk, Multi Company Desk and ITSM / ITIL Service Desk
We offer three products to manage customer support for all size business.
1) Multi channel help desk software
2) Satellite help desk (Multi company help desk )
3) Service desk software (ITIL / ITSM ready)
When your company requires better software testing methodologies, there are a lot of choices in the marketplace. However, if you want the best in software application testing, there is only one solution.
SpiraTest® delivers the features, performance and speed to make the software testing life cycle more productive and efficient that using any other system available today.
SpiraTest is a complete quality assurance and test management system with integrated release scheduling and defect tracking.
It manages your requirements, test cases and defects/bugs with requirements traceability and real-time coverage analysis. This is the software test management system you have been looking for.
Project management & collaboration software With Agile
If you manage projects for a digital agency, use Binfire to collaborate with your team members, contractors and customers. It helps you to plan, track and coordinate several projects at one time using a Tasks, Gantt charts, interactive whiteboard and dashboard to view daily tasks. Binfire brings all tools needed by your team to finish projects on time and on the budget.
All tasks, discussions, comments and files associated with the project are accessible in one easy to use application.
Binfire lets you copy or move tasks from one project to another, this feature facilitates creation of project templates and agile development.
PractiTest is an Innovative end-to-end QA and test management tool that is easy and affordable, yet flexible and methodological. PractiTest is a technology and methodology leader in the field of Application Life Management (ALM), providing its customers with the best in class system to meet their Testing and QA needs.
ServiceNow Express is a cloud-based automated IT service management solution for small and midsize businesses, offering a customer self-service portal, and more
ITRP provides IT service management in the cloud with free self service. ITRP covers all the core ITIL processes and makes it easy to maintain your service catalog.
What makes ITRP unique is its ability to track not only the SLAs of the services you provide, but also the SLAs of the services you obtain from external service providers.
With ITRP you can stay in control of the cloud-based services you have sourced for your business end-users. You can even invite your outsourcers into ITRP so that you can work together securely and seamlessly.
Start your 30-day free trial now and you'll be registering your first requests in a less than an hour.
ITRP: Fast. Intuitive. Reliable.
Project Drive is a web based project management software. Our project management tool has been built with flexibility in mind.
Project Drive can be customized to your exact needs and will grow with your company. Its is the foremost tool for increasing collaboration and communication through all phases of your projects.
Project Drive offers, Gantt, Calendar and tabular view of your tasks.
Interact on your task, exchange comments and share files.
A powerful reporting engine allows for the creation of custom report that can be automatically generated and emailed.
Project Drive has an endless list of features, it will be the only project management software you will ever need.
Elementool has a 10 year track record of helping some of the world's largest companies save time and money on IT projects. We’ve seen savings of up to 40% on project costs, by implementing our Application Lifecycle Management solutions. Learn more on how to make these solutions work for your company by visiting our website.
BUGtrack is a web-based bug tracking tool that maintains and keeps track of software bugs or business issues and automatically manages them through to resolution. As a project management system, BUGtrack ensures that all the reported bugs are categorized and assigned.
BUGtrack handles unlimited customers and multiple email interfaces for a flat rate.
ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features
Vivantio Pro is flexible, reliable, trusted service management software.
From simple incident management to full-enterprise ITSM, Vivantio empowers you to deliver service excellence to your entire organization.
A complete IT Service Management Tool for your Business
Freshservice is an online ITIL service desk with a fresh twist. The tool puts a refreshing user experience on top of powerful ticketing and asset management capabilities like auto-discovery of new resources, powerful configuration management and enhanced impact analysis. Incident, Problem, Change, Release & Knowledge Management are amongst the other features that make Freshservice, a perfect fit for your organization's IT management needs.
ITIL-based incident, service and change management solution
Enterprise Service Desk is a scalable ITIL-based help desk solution delivering a multitude of features across incident, service and change request management
For teams who want to fix bugs fast, Zoho BugTracker is a bug tracking software with built-in collaboration, to keep software development teams productive
C2 ATOM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching your ultimate automation potential and operating best-in-class ticketing.
Beyond IT, C2 delivers powerful and flexible enterprise service management solutions for either On-Premise or Cloud installation, putting IT as a real partner for business. Intuitive configuration and fast onboarding facilitates softwa
Helprace allows companies of any size to manage customer support: It's a help desk ticketing system, knowledge base and feedback community in one application.
PhaseWare's Tracker product suite is the premiere customer service and support software solution for those looking for configurability. Top features include: visual workflows, automated business rules, powerful reporting tools, and performance management tools.
The Self Service Center, PhaseWare's customer self-service web portal, will enable timely and effective agent troubleshooting by making use of powerful knowledge base features. Improve your agents' productivity and performance by using a single interface for customer info, case management, and performance monitoring.
Helpdesk, service desk and customer support software
Great customer service requires a great team, processes, and technology - that's where HelpMaster comes in.
HelpMaster is a feature-rich application that is used for helpdesk, service desk, IT service management and ITIL-based tech-shops.
HelpMaster gives you CRM, ticketing, web self-service, email to ticket conversion, asset management and workflow to help you streamline your customer support operations.
HelpMaster is used in all industry and business applications and can be used for sales, support, customer issues, software bug tracking and more.
iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.
Bontq is a web based bug & issue tracking system. It allows you to manage projects and track bugs very easy because of its clean and user-friendly interface. The essential part of Bontq is it's Desktop Client. Using Desktop Client's functionality you can Capture Screenshots, Record Videos and attach them right to your items.
Make it simple for your team and clients to leave feedback.
Share, comment and track in three clicks. Stop flipping between browsers, spreadsheets and emails trying to keep track of feedback during website development. Leave feedback, alert people when something needs to get fixed and do it all in one place, on your website.
Project & Issue Tracking Software - See why we're #1!
JIRA is the tracker for teams planning and building great products. Millions choose JIRA to capture and organize issues, assign work, and follow team activity. At your desk or on the go with the new mobile interface, JIRA helps your team get the job done.
Bug tracking: Simple and flexible defect tracking integrated with your source code and development environment to fit the way you work.
Project tracking: Manage all of your projects in one place to focus on the task at hand without ever losing sight of the big picture.
Software development: After version control, JIRA is the single most important application at the centre of your development team.
Agile: Millions have gone agile with JIRA. Make your agile adoption successful with presets for scrum and kanban, and turbocharge JIRA to improve visibility.
Get started for $10!
Business Process Automation and Document Management
Chronos Workflow Platform automates and streamlines repeat business processes into a traceable, reportable web-based system that increases efficiency by generating sustainable savings in time and resources.
Cloud or Client Server edition
Process Optimization – eliminates or reduces redundant paperwork for a ROI to outperform your competition
Enterprise Agility – adapts as your company changes to avoid loss of ROI
Real Time Reporting – reporting the way you want it with the information you need
Fast Implementation – days, not months!
Information Security - with role management, user authentication, document tracking and time/date stamp all actions
WYSIWYG – fully self-service platform: no HTML, web technical or programming knowledge required
Complete Project Management & Collaboration Software with Unmatched Performance
ZilicusPM helps you manage entire lifecycle of project with advance task scheduling, risk management, issue tracker, document management, timesheet tracking and other collaboration features using intuitive interface.
ZilicusPM redefines ease of use of online project management software with comprehensive features and desktop like performance. It is a tool for everyone in your team to collaborate and deliver project.
The project and portfolio dashboard in ZilicusPM is highly appreciated by executive management & portfolio managers. ZilicusPM is designed to be used by entire team, team members will be happy to adopt it & actively participate.
Planbox Work offers a powerful and easy to use work and project management tool for everyone in your organization. Collaborate, prioritize, plan, manage and track your work, your way.
Perspective - by Resolver - is a collection of four incident management software editions for enterprise activity tracking, dispatching and investigations
Project Management Software for Software Consulting Companies
How many systems are you using to track your projects?
PMRobot combines the most important features you need: bug tracking, client collaboration, and agile project management -- plus file sharing and time tracking.
PMRobot's Project Management platform has been engineered specifically for custom software development companies. Spend less time in your inbox and more delivering results for your clients!
Try PMRobot today - one project is always free!
Project Insight, web-based project management software, is the leading mid-market project management solution. Our software offers powerful, flexible features that satisfy experienced project managers and are easy enough for team members to learn and adopt.
Because Project Insight is 100% web-based, your project team can access, edit and update your project information anytime, anywhere, with any supported browser.
Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts
Elementool Issue Tracking is a web-based issue tracker that allows your team to track issues/bugs collaboratively with a competitive, easy-to-use application that integrates well with existing systems, while saving you time and money.
Issue Tracking's robust life cycle management ensures that no issues or bugs fall through the cracks. It allows you to assign, prioritize, attach files to issues, and generate reports-everything needed to keep those bugs away! If any changes or updates are made to an issue, your automated workflow will reflect this on the welcome screen-making sure you don't miss a beat.
Issue Tracking has also been praised repeatedly for its simple-to-use and customizable interface. Customize the issue form,reports, and create unlimited fields-you can customize Issue Tracking to suit your needs.
See why companies like Motorola, Wendy's, BP, and Best Buy are using Elementool Issue Tracking.
A powerful system for delivering full IT asset management
Vector is a powerful system for delivering full IT asset management with integrated and optional asset management, helpdesk and software asset management.
TeamSupport is an easy to use customer service and help desk solution built for B2B companies. Improve collaboration between departments & customers and manage tickets at the customer level to decrease support costs while improving the customer experience.
TeamSupport B2B customer support features include customer & product databases, advanced reporting, self-service portals, screen recordings, live chat, ticket management & automation, native integrations and much more.
Engage all members of your support team with sales and other departments to address customer issues quickly and efficiently. Internal chat and water cooler features enable real-time discussions with any member of your team, no matter where they are.
Instabug is a bug reporting and feedback solution for mobile apps with beta testing, user communication, crash reporting, alerts, and third party integrations
Javascript error reporting and performance monitoring tool
ErrLytics is a Javascript error tracking and performance monitoring tool for web applications in order to identify and solve bugs as soon as they occur
IT Incident Software is a web-based IT helpdesk management solution that enables organizations to resolve requests by tracking assets and automating workflows
Effective Clould-based Issue Tracking for Professional Teams.
AdminiTrack is a highly effective, easy-to-use, high performance, hosted Issue and Task Tracking Application designed specifically for professional project teams. AdminiTrack can be accessed from anywhere in the world with just a browser. AdminiTrack lets corporate project teams focus on identifying issues and tasks and ensuring they get resolved. You could choose to install, configure, and support a complicated client/server or locally hosted application, but why take on that cost and risk? We take care of the infrastructure, including hardware and software, and provide free support and upgrades. All you need to do is login.
AdminiTrack offers all the features you would expect in a professional system. If you are a consulting company looking to attract clients, find out more about AdminiTrack's free co-branding feature. Try the system free for 30 days and see how well AdminiTrack works for your team's specific issue tracking needs.
Help desk & billing software for IT service businesses
SolarWinds MSP Manager is a web-based help desk & billing software for IT service businesses with native mobile apps for on-the-go ticket access for technicians
